Who We Are
We’ve Seen What Broken Care Transitions Cost. We Built the Fix.
As a pharmacist, our founder, Evan Thompson, was dismayed by the lack of support he saw for the aging members of his community. Too often, his senior patients were unaware of their housing options, lacked a strong support network, and experienced health setbacks due to missed appointments and medication pickups.
Evan took action, and Senior.One was born. Originally conceived as a care-connection resource for patients and families, Senior.One quickly evolved to address one of the most critical needs in senior health: safer transitions from hospitals, skilled nursing facilities, and acute rehabilitation centers into home healthcare, assisted living, and hospice care.
We currently partner with skilled-nursing facilities and the City of Albuquerque to improve discharge planning, coordination, and outcomes for thousands of seniors every year. We seek additional partnerships with providers, payers, and government agencies to expand our reach and impact throughout New Mexico and beyond.
Now, more than ever, health outcomes matter—and we’re here for it.
As our healthcare system transitions into a value-based reward structure, Senior.One’s services are more crucial than ever to improve patient safety, ensure providers meet quality benchmarks, and eliminate needless healthcare spending.
Tim Hart
“My background in travel technology taught me that complex systems succeed or fail at the points of transition. In healthcare, those transitions are often where patients and families experience the most confusion and fragmentation.
That reality became deeply personal as I helped guide my own parents through the challenges of aging, seeing firsthand how difficult it can be to navigate care without clear coordination and support.
Senior.One was created to connect the continuum — ensuring seniors and their families can move forward with clarity, coordination, and trusted guidance at every step.”
Evan Thompson
“The most critical part of care doesn’t happen inside the building — it happens after a patient leaves. Discharge doesn’t mean the work is done — it’s where the risk really begins. I’ve seen firsthand how often medication instructions, follow-ups, and next steps get lost in the transition, creating unnecessary risk for patients and families.
With a background that exposed me to the realities of pharmacy and post-acute care, it became clear how much coordination is missing at this stage. Senior.One exists to close that gap — ensuring patients have clarity, support, and continuity when it matters most.”
Our Team
Jordan Silva LMSW
Clinical Liaison
Cindy Brown LBSW CDP
Care Advisor
Andrea Vigil LBSW MSW MS
Care Advisor
Ashley Randle
Care Advisor
Karley Romero LMSW
Director of Care Operations
Renee Martinez
Care Coordinator
